Arcadia Earth Mix Substrate 10 Litres
£19.46
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Bioactive vivarium & terrarium substrate it is very fine and does not clump, organic, loaded with full spectrum minerals, bio-active ready, contains warm manure and volcanic particulates to aid drainage and to supply essential minerals. Forest and arid conditions supercharged with essential nutrients and minerals contains worm manure and volcanic lava to aid drainage and mineral content Arcadia reptile are delighted to announce the arrival of the Arcadia ‘earthmix’ Bio-active vivarium and terrarium substrate. This potent organic mix is made in the UK to the highest standards by experts and has been formulated for use with live animals. The Arcadia ‘earthmix’ Contains full spectrum minerals and is pre-loaded with organic matter including worm manure to ensure fantastic plant growth and of course active support to bio-active custodians. Arcadia earthmix contains volcanic particulates to ensure fantastic drainage and to aim with mineral provision for plants and live animals. The Arcadia ‘earthmix’ Has been designed to be able to be used in all types of enclosure and can be easily used as a dry substrate for arid species. Bio-active systems for captive Exotics not only help to sustain plant growth but they also help with maintaining humidity and represent a usable and ready source of Safe nutrition. Arcadia ‘earthmix’ Is a guaranteed potent and attractive natural and organic substrate, if you want results then the Arcadia ‘earthmix’ Is the only option.
Forest and arid conditions
Supercharged with nutrients & minerals
Contains worm manure
Volcanic lava to aid drainage
Shipping Policy
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 1-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Surfavenuemall.co.uk (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://surfavenuemall.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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