Blagdon Affinity Octagon Living Water Feature Patio Pool Pond, Mocha, with Inpond 5-in-1 3000 Filter Pump & UV Clarifier, LED Spotlight, 3 Attractive Fountain Heads, 1 Planting Basket – Medium, Black
£476.90
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Hassle Free Returns
No questions asked, 30 days return policy.
Fast Shipping
All orders are shipped in 1-3 business days.
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From the brand
Pond keeping made simple!
Our aim is to provide the best products to make bringing water into your garden simple, successful and enjoyable.
Are our products high quality?
Our products are designed in the UK by a British development team and are thoroughly tested at our offices in Surrey and Somerset. This way we ensure that we can provide the highest quality equipment.
Why we love what we do?
Pond keeping is a passion for us not just what we do for a living! Our enjoyment and hands-on knowledge is the backbone of our innovations, creating some of the most unique technologies and products in the pond & water gardening industry.
How we get our start?
Blagdon began in the 1960s as a family-owned retail brand based in Blagdon in Somerset.
Making water gardening dreams a reality.
Our personal enjoyment of this hobby has driven innovation, creating some of the most unique technologies and products for ponds and water features.
Blagdon treatments are produced in the UK in our own factory. Our team works closely with manufacturing standards agencies such as the VMD to ensure we meet all relevant legislation and have confidence that we are providing the best treatments for the job.
STYLISH AND UNIQUE – raised living water feature pool introducing a fresh dimension to any garden, patio or deck
EASY TO SET UP – everything is included in the kit so you will be up and running in just a couple of hours, the pool is very simple to build
BLAGDON INPOND FILTER PUMP INCLUDED – this complete low-voltage in-pond solution includes a pump, filter, UV clarifier, LED spotlight and 3 attractive fountain feature heads – perfect for keeping your water clear and healthy
ASSEMBLED DIMENSIONS – 60cm (H) x 101cm (W) x 101cm (D), pool capacity 400 litres
Shipping Policy
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 1-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Surfavenuemall.co.uk (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://surfavenuemall.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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