WD 4TB My Cloud Home Personal Cloud

£142.49

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Easy to use, the My Cloud home storage device plugs directly into your Wi-Fi router at home so you can save all your digital content in one central place
Automatically back up the photos and videos on your phone. Compatible with Windows 10, 8.1 or 7 (64-bit only) operating systems; macOS Mojave (10.14), macOS High Sierra (10.13), macOS Sierra (10.12), El Capitan (10.11), Yosemite (10.10), or Mavericks (10.9) operating systems. For mobile, compatible with iOS 9+ and Marshmallow (6.0) or higher operating systems. Requires a router and internet connection. Compatibility with smart speakers like Sonos, and support for streaming devices like Google Chromecast and Plex Media Server

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Style Name:1 Bay | Capacity:4 TB

Product Description

INTRODUCING A NEW CLOUD THAT PLAYS BY YOUR RULES
The all-new My Cloud Home storage device plugs directly into your Wi-Fi router at home so you can easily save, organise and control all your digital content in one central place and wirelessly access it all from anywhere.

ONE CENTRAL PLACE TO STORE AND ORGANISE EVERYTHING
Plenty of space to keep photos, videos and files from all your phones, tablets, computers and external storage devices, in one place at home. Just plug it into your Wi-Fi router and use your smartphone to set up. No computer necessary. No monthly fee required.

MOBILE, ON-THE-GO ACCESS
Use the My Cloud Home mobile app, desktop app or MyCloud.com to upload, access and share your favourite memories and stream videos saved on your My Cloud Home device anywhere you have an internet connection.

SMOOTH VIDEO PLAYBACK ANYWHERE
Stream your personal videos anywhere, on any device, using the My Cloud Home mobile and desktop app or MyCloud.com.

MY CLOUD HOME DUO – EVERYTHING SAVED TWICE
My Cloud Home Duo comes equipped with two hard drives and is set to Mirror Mode (RAID 1), so all your photos, videos and files are stored on one drive and automatically duplicated onto the second drive for extra peace of mind.

Box Contains

Personal cloud storage, ethernet cable, ac adapter, quick install guide

Make sure this fitsby entering your model number.
Easy to use, the My Cloud home storage device plugs directly into your Wi-Fi router at home so you can save all your digital content in one central place
Automatically back up the photos and videos on your phone. Compatible with Windows 10, 8.1 or 7 (64-bit only) operating systems; macOS Mojave (10.14), macOS High Sierra (10.13), macOS Sierra (10.12), El Capitan (10.11), Yosemite (10.10), or Mavericks (10.9) operating systems. For mobile, compatible with iOS 9+ and Marshmallow (6.0) or higher operating systems. Requires a router and internet connection. Compatibility with smart speakers like Sonos, and support for streaming devices like Google Chromecast and Plex Media Server
Store and organise all the photos, videos, music and files from all your devices in one central place
On-the-Go access: Upload, access and share your favorite memories using the My Cloud Home mobile app, desktop app or MyCloud.com anywhere with an internet connection
Quick and simple setup: Just plug the device into your Wi-Fi router and use your smartphone to set up; no computer necessary; no monthly fee required
Please note: The My Cloud Home device can only be accessed via the Internet, the My Cloud Mobile App, the My Cloud Desktop App or the WD Discovery

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Shipping Policy

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location*Estimated Shipping Time
United States1-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Surfavenuemall.co.uk (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://surfavenuemall.co.uk

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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